Shipping Policy

Last updated: 27/10/2025

At VivanteaStore, we carefully curate and offer high-quality fashion products from selected international suppliers.
As part of our dropshipping model, your order may be shipped directly from our trusted global partners.

Delivery Times

  • Processing time: 2–5 business days after order confirmation.

  • Estimated delivery: 7–20 business days, depending on your location in Europe.

  • Orders may arrive in separate parcels if products come from different suppliers.

Shipping Fees

  • Standard shipping: Free for orders above €60, otherwise calculated at checkout.

  • Express options may be available for selected countries.

Tracking

Once your order is dispatched, you will receive a tracking number by email. Tracking updates may take up to 5 days to appear.

Customs and Duties

For EU countries, VAT and customs fees are typically included. However, customers outside the EU are responsible for any applicable import taxes or customs duties.